Frequently Asked Questions
Do you offer free a consultation?
During an initial phone conversation, we share with you our expertise regarding what you are going through and the type of therapy and therapist you need.
If you would like to proceed with our services, we will match you with a therapist whose personality and specialization are a good match for you.
What will happen during my first appointment?
We will gather some information to get to know you, understand your health concerns and treatment needs, and answer any questions you may have.
We will then provide you with a wealth of information related to what you are going through, its root causes and ramifications, and coping skills.
Together, we will determine the best plan of action to help you move forward. Your treatment will be tailored to best fit your health concerns and therapeutic goals. You will then be matched to a therapist who is well suited for your healing journey.
What can I expect to get out of therapy?
You can expect to develop a better understanding of yourself, better coping skills, and an enhanced ability to achieve well-being and the outcomes you are looking for.
What can a psychologist do for me?
A psychologist is a professional who specializes in the diagnosis, treatment, and management of psychological problems and mental illness. A psychologist has obtained a Ph.D. or Psy.D. in psychology and at least three years of training in the field.
Psychologists provide psychotherapy and psychological testing. Psychological testing can be used to rule out some concerns or provide more-precise information about what you are going through and ways we can help.
Within the profession, each psychologist has specific areas of interest and specialization. Our psychologists are skilled at providing treatment from multiple approaches.
What is a limited permit psychologist?
A limited permit psychologist is a psychologist who works under a limited permit issued by the state of New York.
Psychologists who have obtained their Ph.D. or Psy.D. in psychology and psychologists licensed in other states or countries can be issued a limited permit to practice as a psychologist in the state of New York.
What types of therapy do you offer?
We offer individual, couple, family, and group therapy.
We specialize in multiple approaches to treatment: psychodynamic therapy, cognitive-behavioral therapy, dialectical-behavioral therapy, acceptance and commitment therapy, interpersonal therapy, relational therapy, mindfulness-based therapy, and holistic/Body-Mind-Spirit therapy.
Please learn more about our services on the Services page.
What is psychodynamic psychotherapy?
Psychodynamic psychotherapy aims to highlight conflicts you may be experiencing but are unable to clearly understand or resolve. The ultimate goal of this form of therapy is to resolve your conflicts and expand your understanding of yourself.
As you resolve conflicts, the fears, symptoms, and other obstacles that may be preventing you from fulfilling your desire and your goals will diminish. Through this self-examination, your relationship with yourself changes. You achieve a clearer sense of what you feel and want.
Developing an understanding of yourself and the psychology underlying your actions will foster a compassionate attitude toward yourself, which, in turn, enables you to deal more effectively with problems and more fully connect with yourself and others.
What is cognitive-behavioral therapy?
Cognitive-behavioral therapy (CBT) focuses on the connection between your thoughts, feelings, and behaviors.
The aim of this form of therapy is to highlight patterns of thinking (e.g., self-judgment, catastrophic thinking, all-or-nothing thinking, black-and-white thinking) that can lead to psychological symptoms and less-effective coping skills (e.g., withdrawal, avoidance).
By examining your cognitive life, your feelings and behaviors, you will gain more flexibility in how you approach and solve problems encountered in your life. You will acquire specific tools to deal more effectively with life stressors. Problems will become less overwhelming and less disorganizing.
What is dialectical behavioral therapy?
Dialectical behavioral therapy (DBT) combines cognitive-behavioral techniques and mindful awareness derived from Buddhist traditions.
This form of therapy focuses on reducing distress and mood swings while increasing interpersonal effectiveness (e.g., how to ask for what one needs, coping with conflict with others).
Through mindfulness and skills training, you will develop a stronger sense of self, be able to effectively interact with others, and regulate your emotions.
What is psychological testing?
Psychological testing—also referred to as psychological assessment—includes objective and standardized tests to evaluate psychological, emotional, cognitive (i.e., learning and memory), and behavioral functioning.
Many different tests are used together to assess one’s strengths and weaknesses in a variety of situations. A typical psychological assessment includes an interview with one of our psychologists and the completion of a variety of formal tests.
At the end of the assessment, you will be provided with the test results and recommendations to increase your effectiveness in educational, occupational, or social settings.
How can I request a new appointment?
How much does therapy cost?
We are out-of-network with insurance providers, which means that you will be reimbursed by your out-of-network coverage. If you do not have out-of-network coverage, we will work with you to determine a cost that is affordable and fair.
Please visit the Rates & Insurance page for more information about questions to ask your insurance company and learn how to get reimbursed through your out-of-network plan.
What type of insurance do you accept?
Please visit the Rates & Insurance page for more info about the types of insurance we accept.
Will the cost of my treatment be covered by my insurance plan?
The cost of your treatment will be covered by your insurance plan if you have out-of-network coverage for behavioral health. Coverage for our services will vary depending on your insurance provider. Many insurance companies reimburse anywhere from 50% to 80% of the total cost of services.
Payment is expected at the end of every session. We accept credit cards, health care spending accounts, flexible spending accounts, check, or cash. As a courtesy, we will submit a claim to your insurance at the end of the month, and you will be reimbursed by your insurance according to your out-of-network benefits.
For more information about insurance reimbursement, including specific questions to ask your insurance company, please visit the Rates & Insurance page.
Will my treatment be kept confidential?
Your treatment is confidential. We are mandated by law to notify the authorities if you are in danger of harming yourself or another.
In all other instances, if you want us to disclose information pertinent to your treatment to a third party, you will need to give us permission by filling out the Authorization to Disclose Information form.
How long will my treatment last?
The length of treatment will vary depending on the nature of your health concerns. We will be able to better answer this question after the initial assessment.
Generally speaking, certain health concerns require just a couple of visits, and others require several months of treatment. We believe that you should seek treatment as soon as possible for the best outcome.
How long does it take to feel better?
This varies from person to person. Some people feel a sense of relief after the first session, while others may require multiple sessions to start feeling a shift.
What determines if my mental illness will come back?
There are a few components that play a part in the recurrence of mental illness, such as:
- Coexisting stressors in life: Oftentimes, a mental illness will recur if there are additional life stressors (experiencing family or marital problems, starting a new job, losing someone close to you).
- Age: More often than not, if someone is diagnosed with a mental illness earlier rather than later in life, there is a higher likelihood of the illness recurring.
- Diagnosis: Some mental illnesses more commonly recur than others, such as obsessive compulsive disorder (OCD), drug and alcohol addiction, eating disorders, and bipolar disorder.
How can I prevent mental illness from coming back?
We give you guidance to adhere to, both inside and outside of our office, to maximize your treatment and prevent a recurrence. Your therapist will actively work with you to prevent setbacks.
What if I have an emergency or an urgent situation comes up?
If you find yourself in the midst of an emergency during business hours, call your provider. Outside of business hours, please immediately call 911 or go to the nearest emergency room. If you have an urgent situation, call our office and we will see you as soon as we can.
Dr. Saad and her team are amazing. I felt comfortable right from the start, but never expected that I would be able to undergo the major transformation that I did with my therapist's help. My therapist was warm, understanding and insightful. I highly recommend Dr. Saad and her team!!
Dr. Saad and the therapists in her practice are outstanding! I referred friends to Dr. Saad and everyone had unbelievable results with the therapists in her practice. I love that she has a holistic approach. The therapist she matched me with has helped me so much, I cannot be more grateful! Thank you!
The therapists at Madison Park Psychological helped change my life. I had tried therapy and medication in the past to no avail and sought their help after being in the throes of a deep depression for years. It wasn't until I was paired with a therapist who finally understood me that the fog of depression started to lift. It's been the best investment I've made in myself, ever. They really do an amazing job at matching you with the best therapist for you and your needs. This is definitely a special practice and they deserve all the kudos they receive.
In an advance of my first appointment, Dr. Saad provided exceptional guidance and information on practical matters, including cost, and her observations throughout my first teletherapy session were both thoughtful and insightful.
I highly recommend Dr. Saad and her team at Madison Park Psychological Services! I was a bit apprehensive about starting therapy though teletherapy / video sessions but Dr. Saad made it so easy from the minute I talked to her on the phone to schedule my appointment. Her initial consultation through teletherapy (video therapy) was eye opening! I learned more about myself than in my past years of therapy. I was blown away! She then matched me with a therapist at Madison Park Psychological Services whom I love. My therapist has helped me heal myself and I can say that in just 4 sessions, I am less anxious and feel so much better! I highly recommend you reach out to this practice and try teletherapy. It has been so effective for me!
I met Dr. Saad for a consultation when I was first navigating the process of starting therapy, I met Dr. Saad for a consultation when I was first seeking therapy. I had no idea what to expect, but she was very warm and welcoming, and helped introduce me to the idea of therapy. It was a bit overwhelming emotionally for my first exposure to therapy, but a great first step. She then matched me with someone in her practice who I felt was incredibly helpful in guiding me towards my personal goals
Dr. Saad is amazingly quick at spotting the issue at hand. She is empathetic, charming, genuine and exceptionally skilled, especially after seeing a few other practitioners. Thank you Dr. Saad.
Forever grateful for finding Dr. Saad! Her thoughtful approach to understanding new clientele in order to match them appropriately with her staff is is truly unparalleled. The relationship that I have built with my therapist over just 6 short months has helped improve my life drastically.
Dr Saad and her team of psychologists are amazing! I love the concept: meeting with a senior psychologist who will design and tailor a treatment for me and then pick the best psychologist for me!I first had an initial consult with Dr. Saad and I got so much out of it. She understood me right away and picked a psychologist in her practice who would be best for me. I then met with my therapist and she was great! She has been so helpful! It is so hard to find a good therapist and it was such a relief to find someone good for me. I was so happy that I referred friends and family members. We all got different therapists and think wonders about Dr Saad's team. I think that this is the best place to seek therapy!
Unbelievable, life changing and I cannot stress that enough. This is a place where you are understood, where you are made to feel comfortable, and there is nothing you can't talk about because it may feel "too far out there". They listen, they genuinely listen, they genuinely care, and the place has amazing energy. Safety... I strongly implore everybody even considering it to just make the first appointment and go. Life will no longer be the same. Go on, do it.
Rare combination of excellent knowledge and skill with actual caring. I was in a crisis when I moved to New York and wanted to find a psychologist. I found Madison Park Psychological Services and booked an initial consultation with Dr. Khadivi. I knew within a few minutes of talking to him that I was in good hands. He understood me right away and provided practical tools that I could apply. A++ Highly recommended!
Dr. Saad is an amazing doctor! She is brilliant! I have seen many therapists throughout the years and no one has helped me the way she did! I owe her a big time! She changed my life and I am extremely grateful!
My experience with Dr. Saad and the therapist she recommended for me exceeded my expectations in every way. With their help I was able to become more aware of my issues and as a result make great changes in my life. My therapist was caring, insightful and warm. I highly recommend Dr. Saad and her team!!
Outstanding - would highly recommend. attentive, highly skilled, accessible by email/phone/text, flexible, provides personalized care to meet individual needs
My initial consultation with Dr. Saad was so helpful! She was quickly helpful. She match me with a therapist, in her practice, who has helped me so much. I no longer have panic attacks and my depression has lifted. I have referred friends and they all benefited tremendously from the therapy in this practice. It had been so hard finding a good therapist for all of us. The process at Madison Park Psychological Services is so easy and the therapists are so helpful! I highly recommend Madison Park Psychological Services.
I HIGHLY recommend Dr. Khadivi! His initial consultation was enlightening! I felt understood right away and knew I was in good hands. He matched me with a therapist at Madison Park Psychological Services whom I love. I only had 2 sessions with her and I already feel in such a different place from where I was. I have not had a panic attack and not felt as much down as I did. A friend referred me to this practice and I am so grateful! I will be recommending Dr. Khadivi and Madison Park Psychological Services!
Today was my first consultation with Dr.Saad and my first impression was very positive. She took time to review my situation and gave me referrals to her colleague and to combine it with adjunct alternative holistic therapy .
Great First Session. Dr. Saad was great at giving lots of information in a short time period. She was very helpful in quickly coming to a consensus about what was going wrong in my life and how we would work to fix it. She has a different approach to most therapists that I believe will be beneficial to me as I continue to seek therapy. While I'm sad she can't be my permanent therapist, she is very good at setting you up with someone who will understand what you need and be able to work with you on your issues.
The therapy is very tailored and personalized to you. I also find that the practice cares more about your health and progress than about running out the clock. I recommend her to everyone I know.
I have seen many therapists, no one understood and helped me like Dr. Khadivi. Highly recommended.
I knew I needed help but wasn't sure how talking to someone would provide it. During my consultation I became excited as I started to share my thoughts and learn that someone could help me navigate them. It felt easy and safe to explore. I am looking forward to healing.